Privacy Policy
Last updated: 1st Jan 2025
This Privacy Policy describes how Lexaa (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lexaa.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date as required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect depends on how you interact with us.
We may use your information to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms, and protect the Services, our rights, and the rights of others.
What Personal Information We Collect
Information We Collect Directly from You
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Basic contact details (name, address, email)
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Order information (billing address, shipping address, payment confirmation)
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Account information (username, password)
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Shopping activity (items viewed, cart, wishlist)
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Customer support communications
You may choose not to provide certain information, but this may limit access to some Services.
Information We Collect Through Cookies
We automatically collect usage data through cookies, pixels, and similar technologies. This may include IP address, browser type, device information, and interaction data.
Information We Obtain from Third Parties
We may receive information from third parties such as:
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Shopify (store hosting and support)
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Payment processors (payment confirmation and billing data)
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Advertising and analytics partners using tracking technologies
All such information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
Processing payments, fulfilling orders, managing accounts, shipping, returns, exchanges, and reviews.
Marketing and Advertising
Sending promotional communications and showing relevant advertisements.
Security and Fraud Prevention
Detecting and preventing fraudulent or illegal activity.
Communication
Providing customer support and service-related notifications.
Cookies
We use cookies to operate and improve our Site and Services. You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.
How We Disclose Personal Information
We may share personal information with:
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Service providers (payments, logistics, analytics, customer support)
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Business and marketing partners (including Shopify)
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Affiliates and corporate partners
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Legal authorities when required by law or to protect rights
We do not use sensitive personal information to infer characteristics about you.
User Generated Content
Any content you submit publicly (such as reviews) will be publicly accessible. We are not responsible for how others use such information.
Third-Party Websites and Links
We are not responsible for the privacy practices or content of third-party websites linked from our Site.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children.
Security and Retention
While we use reasonable safeguards, no system is completely secure. Information retention depends on legal, operational, and service requirements.
Your Rights and Choices
Depending on your location, you may have rights to:
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Access your data
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Delete or correct data
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Data portability
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Restrict processing
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Withdraw consent
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Appeal decisions
You may exercise these rights by contacting us.
Complaints
If you have concerns about our data practices, please contact us using the details below. You may also have the right to lodge a complaint with a data protection authority.
International Users
Your personal information may be processed outside your country, including the United States. Appropriate safeguards are used for international transfers where required.
Contact
If you have any questions about this Privacy Policy or your personal data, please contact us at: